Shipping & Returns

If for any reason you are not satisfied with your product purchased over the Internet, has a term of 15 days, counting from the date of delivery of the product to return it.
In this case shipping and collection costs shall be borne by the client.
Before performing this customer return please contact Elixair System within the time indicated via e-mail, phone, where indicate you the process of return.
Any return without this prior notification is not received by Elixair System.
To support the return must be both the product and its packaging in perfect condition with no scratches or broken or damaged packing and including all the documentation that accompanies the product as well as its accessories.
The customer must be a correct packaging that ensures your transportation without damage. Once received and checked by our staff that the product is in the same State in which it was sent, will proceed to the repayment of the amount in accordance with the form of payment made by the client.